Frequently asked questions

<details><summary>How do I place an order?</summary><div class="a">Add books to the cart and complete the order on the checkout page — with an account (top right, “Sign in”) or without one. You receive a confirmation by e-mail.</div></details><details><summary>How do I pay?</summary><div class="a">Cash on delivery or bank transfer (details are shown at checkout). No card payments are taken on the site. Online reading (per book or monthly pass) is paid by transfer and activated once confirmed.</div></details><details><summary>How long does delivery take?</summary><div class="a">Printed books ship by courier: 2–4 working days in Romania, 5–10 working days elsewhere in Europe. E-books are delivered by e-mail within 24 hours of payment.</div></details><details><summary>What formats are the e-books?</summary><div class="a">EPUB and PDF, DRM-free, for any reader or device.</div></details><details><summary>In which languages are the books?</summary><div class="a">The Noir collection is written in Romanian; Aurora, Amoris and Mythica are written in English. The website is available in English, German and Romanian. German translations are planned.</div></details><details><summary>What does “coming soon” mean?</summary><div class="a">The manuscript is complete and in final editing. Write to <a href="mailto:[email protected]">[email protected]</a> to reserve a copy — we notify you at release, with no obligation to buy.</div></details><details><summary>Do I receive an invoice?</summary><div class="a">Yes, every order comes with an invoice issued by DRACULA BOOK SRL, sent by e-mail.</div></details><details><summary>Can I return a book?</summary><div class="a">Printed books: yes, within 14 days without giving a reason. E-books are exempt once downloaded. Details on the <a href="#/politica-de-retur-si-garantie">return policy</a> page.</div></details>